From: Kyung, Grace H
Sent: Wednesday, November 12, 2014 3:34 AM
Subject: Video Conferencing Info

Attached is a description of what teleconferencing is, resources available and why people should are. Also, attached is a broken down excel graphs of current uses of teleconferencing. Below are questions I asked someone at CITES to help me understand the graphs.

Let me know if you need anything else!

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1. I was wondering though where these numbers are coming from and if it’s for everyone at the university?

These numbers come from the built-in reporting service that is part of Microsoft Lync Server. The numbers are inclusive of all Lync users on campus, but keep in mind that undergraduate students and graduate students without appointments do not get Lync accounts. So these numbers don’t include everyone on campus, but do include all faculty, staff, professional students (e.g. vet med, law), and graduate students with appointments. In addition there are about 1,700 “common area phones” which would include the phones in many conference rooms and the courtesy phones that you might see in the dorms. The latter devices are never used for conferencing.

1. Are the total A/V conferences out of the total conferences or are they additional?

There is a difference between the field called “Total Conferences” and “Total A/V Conferences”. Total A/V only counts conferences where either the audio (phone) or video components of the conference are used. Total Conferences includes the Total A/V conferences plus any other conferences where audio and video were not used. The conferences without A/V could include a chat window with multiple people, it could be screen or application sharing, or it could be using the whiteboard feature of Lync. Let me know if this doesn’t make sense. At the bottom of this pagethere are definitions of the fields that are used in the Excel spreadsheet.

1. What does total unique conference organizers mean?

A "unique” organizer is anyone who schedules at least one conference. For example, if Pilar Ackerman schedules one conference she counts as one unique organizer. If Ken Myer schedules 148 conferences he, too counts as one unique organizer.

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Grace Kyung, MPH

Sustainable Transportation Intern

University of Illinois Urbana-Champaign

Institute for Sustainability, Energy, and Environment

College of Fine and Applied Arts | Master of Urban Planning Candidate 2015